Credit where it is due

Seeing as I’m not slow to criticise slack or unhelpful companies and bad service I should really comment when someone does their job remarkably well. My non-functioning computer was picked up by a UPS courier on Monday afternoon. It was shipped to Germany, where Packard Bell replaced the fan, the mother board and the cd…

Seeing as I’m not slow to criticise slack or unhelpful companies and bad service I should really comment when someone does their job remarkably well.

My non-functioning computer was picked up by a UPS courier on Monday afternoon. It was shipped to Germany, where Packard Bell replaced the fan, the mother board and the cd / dvd rewriter drive. It was returned from Germany and delivered by the same courier at 10.30 am on Wednesday, ie less than 2 days later. It happened that I wasn’t in, so I actually got it today, but that isn’t really their fault. At least they didn’t leave it in the wheely bin.