I have had 5 visits from British Gas engineers in 2 weeks and the problem is now worse than it was at the beginning. The boiler is turned off, there is no power and so I have had to more or less abandon the house knowing that water is still leaking rom the boiler but that nothing can be done. Who knows what scene of armageddon I will face when I return.
And another thing. Reputable companies. Do not bother contacting your customers by telephone – ever. There is no way that we can be sure it is you, so we are not going to give you any information of any kind. Telephone is no longer a valid way for you to contact us. Thank you.